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Refund Policy
Refund Policy:
Effective Date: March 08, 2024
At Dealvy, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may request a refund within 30 days of receiving your order.
- Eligibility: To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging. You must also provide proof of purchase.
- Refund Process: To request a refund, please contact us at support@dealvy.in with your order number and reason for return. Once your return is received and inspected, we will inspect the item(s) to ensure they meet the eligibility criteria mentioned above. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to be processed by your bank or credit card company.
- Non-Refundable Items: Certain items are not eligible for refunds, including gift cards, downloadable software, and personalized or customized products.
- Return Shipping: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable unless the return is due to an error on our part.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at support@dealvy.in so we can arrange for a replacement or refund.
- Contact Us: If you have any questions about our refund policy or need assistance with a return, please contact us at support@dealvy.in.